Serene Zone values your peace of mind and we want you to feel secure about your purchase. We know that our products work. We are so confident in the effectiveness of our devices that all purchases of Serene Zone have a No-Risk 30-day satisfaction guarantee.
We guarantee your satisfaction or we will gladly accept returns of Serene Zone devices purchased by customers on https://serenezonelife.com/ within the first month for 100% refund of your purchase price. Please note that only purchases made directly from https://serenezonelife.com/ are eligible for our satisfaction guarantee.
If after using the device, you decide that you are not satisfied with your results, contact us to initiate a return within 30 days of purchase. The return may only be made by the customer on record verified with proof of purchase. You will be responsible for return shipping costs. No returns can be initiated after 30 days from purchase. Shipping and Delivery Policy
Unless otherwise noted in the ordering pipeline, Serene Zone ships all items within two business days of receiving an order. You will receive notification of any delay or cancellation of your order. In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Shipping rates and delivery depend on the selected shipping speed and weight/size of the items and are subject to carrier delays.
All https://serenezonelife.com/ sales are final. No refunds or exchanges with the exception of sales qualifying for the Satisfaction Guarantee. If you wish to make a qualified return, contact our customer service to obtain a Return Material Authorization. The Serene Zone shipping department will not accept any shipments without a Return Material Authorization (RMA). We recommend you insure your shipment and register to receive tracking updates. Serene Zone will only accept fully functional like-new laser devices for returns. Serene Zone will provide credit to the credit card used for purchase. Once a Return Merchandise Authorization (RMA) has been issued, the device must be postmarked for return within 14 days. Failure to comply may result in Serene Zone refusing the delivery.